Warranty - DC Design & Media
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Our Warranty



Perforated Window Graphics (storefront)
  1. 1-year warranty: covers peeling, excessive fading and cracking
  2. No warranty against peeling or abrasion on windows that move or slide. We do not recommend opening windows that have graphics applied to them.
  3. Typical life expectancy of perforated window film: 12-36 months

Exterior Signs and Decals (wayfinding, die-cut window graphics, acrylic, aluminum, and composite signs)
  1. 2-year warranty: covers peeling, excessive fading and cracking
  2. Typical life expectancy of an exterior sign: 12-60 months

Banners
  1. No warranty: banners are considered a temporary sign. Proper installation of the banner will result in a longer life, but there is no warranty implied or expressed
  2. Typical life expectancy with proper installation: 3-24 months

Vehicle Lettering (die-cut vinyl on windows or painted surfaces)
  1. 2-year warranty: covers peeling, excessive fading and cracking
  2. No warranty on chrome, diamond plate or other metalized film
  3. Typical life expectancy of vehicle lettering: 3-5 years depending on care and material type (metallic, chrome and metalized film have a shorter life: 1-3 years)

Vehicle Wraps
  1. Manufactures warranty on vehicle wrap materials as specified for the Midwest Region. Film warranted against excessive fading, discoloration, and blistering for 2 years on non-vertical surfaces (greater than 10 degrees from vertical) and 3 years on vertical surfaces.
  2. 2-year warranty on installation and workmanship (peeling, cracking or lifting). Damaged areas will be trimmed back, patched in, or replaced if needed
  3. Typical life expectancy of a vehicle wrap: 3-5 years for vertical exposure, 1-3 years for non-vertical exposure.

Perforated Window Graphics (vehicles)
  1. 1-year warranty: covers peeling, excessive fading and cracking
  2. No warranty against peeling or abrasion on windows that move or slide. We do not recommend opening windows that have graphics applied to them
  3. Graphics that are exposed to window wipers are not warranted for peeling or abrasion
  4. Typical life expectancy for perforated window film: 1 year

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