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Warranty

Always Quality Work

PERFORATED WINDOW GRAPHICS (STOREFRONT)

  • Laminated graphics 1 year warranty: Covers peeling, excessive fading, and cracking.
  • No warranty against peeling or abrasion on windows that move or slide. DC Design and Media does not recommend windows that have window perforated vinyl applied to them.
  • See graphics “care sheet” for proper care instructions.

VEHICLE LETTERING ( DYE-CUT VINYL ON WINDOWS OR PAINTED SURFACES)

  • 2 year warranty: covers, excessive fading and cracking.
  • No warranty on chrome, diamond plated, or other metalized films.
  • See “care sheet” for proper care and cleaning.

BANNERS

  • No warranty. Banners are considered temporary signs.

EXTERIOR SIGNS AND DECALS ( WAYFINDING, DYE-CUT GRAPHICS, ACRYLIC, ALUMINUM, AND COMPOSITE SIGNS)

  • 2 year warranty: Covers peeling, excessive fading, and cracking.
  • See “care sheet” for proper care and cleaning.

VEHICLE WRAPS

  • 2 year warranty: covers installation (peeling, cracking, lifting), fading, discoloration, and blistering.
  • 3 year warranty when ceramic coated (gold package): covers installation (peeling, cracking, lifting), fading, discoloration, and blistering.
  • See “care sheet” for vehicle proper care and wrap maintenance.
  • Damaged areas will be trimmed back, patched in or replaced if needed.

PERFORATED WINDOW GRAPHICS (VEHICLES)

  • 1 year warranty: covers peeling, excessive fading and cracking.
  • No warranty on windows that move or slide. Graphics that are exposed to window wipers are not warrantied.
  • See “care sheet” for proper care instructions.

EXTRAS

  • Damage caused from vandalism, forces of nature is not covered under our warranty.
  • Warranty repairs will be done at DC design and media facility or at the site where they were installed.
  • Any type of tampering with the graphics installed will void all warranty.
  • Please review “care sheet” for maintenance guidelines.

GRAPHIC REMOVAL

  • Removal of graphics or wraps prior to the end of the warranty period is guaranteed not to damage OEM painted surfaces. If graphics are removed post-expiration of the warranty, no guarantee for the vehicle surface condition is given.
  • If surfaces are not covered with OEM paint, no warranty is provided.
  • Freshly painted vehicles must wait a minimum of 30 days before it gets wrapped in temperatures.